--- title: "Jovvie Checkout overview" description: "How Jovvie Checkout adds in-person card payments to any app or platform, how the ready-made WooCommerce, Gravity Forms, GiveWP, and Event Tickets integrations work, and how each one records the payment." url: https://docs.jovvie.com/checkout/ section: "Jovvie Checkout" last_updated: 2026-10-26 --- # Jovvie Checkout overview Section: Jovvie Checkout > How Jovvie Checkout adds in-person card payments to any app or platform, how the ready-made WooCommerce, Gravity Forms, GiveWP, and Event Tickets integrations work, and how each one records the payment. Jovvie Checkout adds in-person card payments to any app or platform. Customers can tap, insert, or swipe their card on a card reader, or pay with Tap to Pay. This page explains how Checkout works, what each ready-made integration does, and where to start. With a ready-made integration, your site creates the order, form entry, donation, or ticket order as usual. Jovvie then opens a payment page where you choose a Stripe card reader, and the customer taps, inserts, or swipes their card on the reader. The ready-made integrations work with Stripe only. An integration you build yourself can use Stripe or NMI. For the differences, see [Stripe and NMI: what’s different](https://docs.jovvie.com/payments/stripe-vs-nmi/). ## Supported integrations Jovvie offers ready-made integrations for these plugins: - **WooCommerce**: take in-person payments for orders placed through your WooCommerce checkout. The payment option is named **Jovvie Payments** by default. - **Gravity Forms**: take one-time payments with your Gravity Forms forms. The form needs a Jovvie payment feed and a pricing field. - **GiveWP**: take donations in person with your GiveWP donation forms. Donors see the payment option as **Swipe, Insert or Tap Donations**. - **Event Tickets**: sell tickets at the door with Tickets Commerce, the checkout built into Event Tickets. The Events Calendar is optional. Each integration is a separate Jovvie plugin or add-on that you install and connect to your Jovvie account. Your Jovvie account is linked to your Stripe account. If your app or platform is not listed, a developer can build their own integration. See [Build your own Jovvie Checkout integration](https://docs.jovvie.com/developers/). ## How a payment works With the ready-made integrations, a payment goes like this: 1. On your site, staff fill in the checkout, form, donation form, or ticket checkout and submit it. 2. Your site creates the order, entry, or donation and sends the browser to the Jovvie payment page. 3. On the payment page, staff select **In-Person Payment** and choose a reader. 4. The customer pays on the reader. 5. The payment page sends the browser back to your site. 6. Your site marks the order, entry, or donation as paid. When this happens depends on the integration. See [What each integration does](https://docs.jovvie.com/checkout/#what-each-integration-does). For the payment page steps, see [Take a payment on the Jovvie payment page](https://docs.jovvie.com/checkout/jovvie-payment-page/). > **Caution: A paid order can still look unpaid** > > The card can be charged before your site updates the order, entry, or donation: > > - **WooCommerce** and **Event Tickets**: the order is only marked paid when your site receives the payment confirmation from Stripe (a webhook). > - **Gravity Forms**: if the browser does not come back to your site, the entry stays **Processing** until an hourly check updates it. > - **GiveWP**: a one-time donation is only completed when the browser comes back to your site. If the browser is closed or loses its connection first, the donation can stay **Pending** even though the card was charged. > > Before you retry or charge another way, check your Stripe Dashboard. Make sure no payment went through and none is still processing. If you are not sure, contact [Jovvie support](https://jovvie.com/support/). ## Who can use your readers The payment page only lists your card readers on a device that is allowed to use them. At least one of these must be true: - Staff are signed in to WordPress on the device. - The browser was connected in the plugin settings. See [Use Checkout on a shared or kiosk device](https://docs.jovvie.com/checkout/connect-a-browser/). - Staff know your Access PIN and enter it on the payment page. ## What each integration does | | WooCommerce | Gravity Forms | GiveWP | Event Tickets | | ------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------- | | Where you take the payment | Your WooCommerce checkout page, with **Jovvie Payments** selected and **Place order** | Your form, after you submit it | Your donation form, with **Swipe, Insert or Tap Donations** selected | The Tickets Commerce checkout page, with **Purchase Tickets** | | How the payment is recorded | The order starts as **Pending payment**. Your site moves it to **Processing** only when it receives the payment confirmation from Stripe. Returning to your site does not complete the order by itself | The entry starts as **Processing**. When the browser comes back to your site, the add-on checks the payment with Jovvie and marks the entry **Paid**. If the browser does not return, an hourly check updates the entry | When the payment page sends the browser back to your site, GiveWP checks the payment with Jovvie and marks the donation **Complete**. If the browser does not return, the donation can stay **Pending** after a successful charge | Your site marks the order completed when it receives the payment confirmation from Stripe. Returning to your site does not complete the order by itself | | If you click **← Back** before paying | You go to the order received page, and the order stays **Pending payment** | You return to a blank form. The entry stays **Processing** until the hourly check marks it **Failed** | You return to the donation form, and GiveWP marks the donation **Abandoned** | You return to the ticket checkout page | | Test mode follows | The plugin’s own **Test mode** setting | The add-on’s own **Test Mode** setting | GiveWP’s test mode setting | The Tickets Commerce test mode (sandbox) setting | | Refunds | Contact [Jovvie support](https://jovvie.com/support/) for help with refunds | Contact [Jovvie support](https://jovvie.com/support/) for help with refunds | Make refunds in your Stripe Dashboard. Refunds are not made from inside GiveWP | Make refunds in your Stripe Dashboard | In test mode, no real card is charged. For more, see [Use test mode](https://docs.jovvie.com/payments/test-mode/). ## Get started ### WooCommerce 1. [Install and connect Jovvie Checkout for WooCommerce](https://docs.jovvie.com/checkout/woocommerce/install-and-connect/) 2. [Set up a location and readers in WordPress](https://docs.jovvie.com/checkout/locations-and-readers/) 3. [Take an in-person payment for an order](https://docs.jovvie.com/checkout/woocommerce/take-a-payment/) ### Gravity Forms 1. [Install and connect Jovvie Checkout for Gravity Forms](https://docs.jovvie.com/checkout/gravity-forms/install-and-connect/) 2. [Set up a location and readers in WordPress](https://docs.jovvie.com/checkout/locations-and-readers/) 3. [Add Jovvie to a form](https://docs.jovvie.com/checkout/gravity-forms/add-to-a-form/) 4. [Take an in-person payment with a form](https://docs.jovvie.com/checkout/gravity-forms/take-a-payment/) ### GiveWP 1. [Install and connect Jovvie Checkout for GiveWP](https://docs.jovvie.com/checkout/givewp/install-and-connect/) 2. [Set up a location and readers in WordPress](https://docs.jovvie.com/checkout/locations-and-readers/) 3. [Turn on Jovvie for your forms](https://docs.jovvie.com/checkout/givewp/enable-on-forms/) 4. [Take an in-person donation](https://docs.jovvie.com/checkout/givewp/take-a-donation/) ### Event Tickets 1. [Install and connect Jovvie Checkout for Event Tickets](https://docs.jovvie.com/checkout/the-events-calendar/install-and-connect/) 2. [Set up a location and readers in WordPress](https://docs.jovvie.com/checkout/locations-and-readers/) 3. [Sell tickets at the door](https://docs.jovvie.com/checkout/the-events-calendar/sell-tickets-at-the-door/) ## Related pages - [Web terminals and app terminals](https://docs.jovvie.com/hardware/web-and-app-terminals/) - [Where to see your payouts](https://docs.jovvie.com/payments/payouts/) - [Checkout payment page errors](https://docs.jovvie.com/troubleshooting/checkout-errors/) ## Need help? Contact [Jovvie support](https://jovvie.com/support/).