---
title: "Add a note to an order in Jovvie Point of Sale"
description: "Add a customer note or an admin note to the current sale."
url: https://docs.jovvie.com/point-of-sale/sell/add-a-note/
section: "Jovvie Point of Sale > Take payments"
last_updated: 2026-10-08
---

# Add a note to an order in Jovvie Point of Sale

Section: Jovvie Point of Sale > Take payments

> Add a customer note or an admin note to the current sale.

A note is extra text saved with the order, so your team remembers something important about the sale. The register has two kinds. A **Customer** note is the order’s customer note, such as a delivery request or a gift message. An **Admin** note is for your own team and is not the customer’s note.

## Before you start

- The cart needs at least one item. See [Find and add products](https://docs.jovvie.com/point-of-sale/sell/add-products/).
- The **Add a note** button can be hidden for a station. If you do not see it, ask an administrator or shop manager. See [Show or hide register buttons](https://docs.jovvie.com/point-of-sale/set-up/register-buttons/).

## Add a note

1. Tap the three-dot menu in the cart totals area.
2. Tap **Add a note**. The **Notes** screen opens.
3. Choose **Customer** or **Admin** at the top.
4. Type the note in the box.
5. To add the other kind of note too, choose the other option and type that note. Each kind keeps its own text.
6. Tap **Apply**.

The register shows **Customer note added** or **Admin note added**. Once a note is on the order, the cart shows a line such as **Customer and Admin note added**.

Do not put card numbers, passwords, or other sensitive details in a note.

## Change a note

1. Tap the three-dot menu in the cart totals area.
2. Tap **Add a note**.
3. Choose **Customer** or **Admin** to pick the note you want to change.
4. Edit the text in the box.
5. Tap **Apply**.

## Remove a note

1. Tap the three-dot menu in the cart totals area.
2. Tap **Add a note**.
3. Choose **Customer** or **Admin** to pick the note you want to remove.
4. Tap **Remove note**.

The register shows **Customer note removed.** or **Admin note removed.**

**Remove note** deletes only the note of the kind currently selected.

Tap **Close** to leave the screen without saving changes.

## Next step

[Add a Tax/VAT number](https://docs.jovvie.com/point-of-sale/sell/add-tax-vat-number/)