---
title: "Take a cash payment in Jovvie Point of Sale"
description: "Record a cash payment in the register and see how much change to give back."
url: https://docs.jovvie.com/point-of-sale/sell/cash/
section: "Jovvie Point of Sale > Take payments"
last_updated: 2026-10-08
---

# Take a cash payment in Jovvie Point of Sale

Section: Jovvie Point of Sale > Take payments

> Record a cash payment in the register and see how much change to give back.

Use the **Cash** payment method when the customer pays with notes and coins. You enter how much cash the customer gave you, and the register shows how much change to give back.

Cash payments work the same whether your store uses Stripe or NMI for cards.

## Before you start

- The **Cash** payment method is turned on. Your store may have renamed it. See [Choose payment methods](https://docs.jovvie.com/point-of-sale/set-up/payment-methods/).
- The cart has at least one item. See [Find and add products](https://docs.jovvie.com/point-of-sale/sell/add-products/).
- If your station uses cash management, open the till to start a cash session first. Cash sales are only added to the till if it is open when the sale is completed. See [Open the till](https://docs.jovvie.com/point-of-sale/cash/open-the-till/).

## Take the payment

1. In the cart, tap **Checkout**.

2. If a tip screen or a **Points & Rewards** screen opens, complete it first. See [Accept a tip](https://docs.jovvie.com/point-of-sale/sell/tips/) and [Redeem Points and Rewards](https://docs.jovvie.com/point-of-sale/sell/points-and-rewards/).

3. Under **Select Payment Method**, tap **Cash**.

   **Amount Tendered** is filled in with the total to pay.

4. If the customer gave you more than the total, enter the amount they gave you in **Amount Tendered**.

   The change to give back appears next to **Change:** at the top of the screen.

5. Take the cash from the customer.

6. Tap the pay button. By default it shows **Pay** and the amount.

7. Give the customer their change.

When the payment is recorded, the register shows the order with **Paid:**, **Amount Tendered:**, and **Change:**. Tap **New Order** to start the next sale.

## If the customer gave you less than the total

If **Amount Tendered** is less than the total, the register does not record the payment. You see **Oops! Payment has not been processed by customer yet.**

Collect the rest of the cash and enter the full amount. If the customer wants to pay part in cash and part another way, use a split payment instead, which divides one sale across more than one payment. See [Split a payment](https://docs.jovvie.com/point-of-sale/sell/split-payment/).

## Order status after a cash payment

By default, cash orders are marked **Completed**. Your store can choose a different status for cash orders. See [Choose payment methods](https://docs.jovvie.com/point-of-sale/set-up/payment-methods/#choose-the-order-status-after-payment).

If the order shows **Processing** after payment, tap **Complete** when you have handed over the items. See [Change an order’s status](https://docs.jovvie.com/point-of-sale/orders/change-status/).

## Refunds

A refund in the register for a cash order only records the refund. Give the cash back to the customer yourself. See [Refund an order in the register](https://docs.jovvie.com/point-of-sale/orders/refund/).