Jovvie Checkout for GiveWP settings

This page explains every setting for Jovvie Checkout for GiveWP, which uses Stripe. You can find these settings in WordPress under Donations > Settings > Payment Gateways > Jovvie Payments. They are split into three groups: Account Management, Location & Terminals, and Payment Connect.

Use this page as a reference. For first-time setup, start with Install and connect.

Account Management

This group connects the plugin to your Jovvie account.

• Connection Status: Shows Connect with Jovvie Payments until you connect. After that it shows Connected, Not Connected: Invalid keys, or Not Connected: Something went wrong. The label also shows whether GiveWP is in live or test mode. See Install and connect.
• Public Key, Secret Key, and Webhook Key: These are filled in for you when you connect. Do not share them, and do not paste them into emails or chats. Leave them as they are unless Jovvie support asks you to change them.
• Webhook Details: A webhook is an automatic message Jovvie sends to your site to report a payment update. This setting shows the address Jovvie sends those messages to, in a read-only Webhook URL box. Once an update has arrived, it also shows Last webhook received with the date and time. Leave this as it is unless Jovvie support asks you to change something.

If WordPress shows the notice No webhook received for Stripe + Jovvie In-person. Please check your settings., your site has not received the expected payment update from Jovvie. Contact Jovvie support.

Location & Terminals

This group sets the location your readers belong to and lets you register readers. A location is the place where your readers are registered, and you need one to use them. For the general idea, see Set up a location and readers in WordPress.

The group also lists the readers it works with. Web terminals are card readers that connect to the internet on their own, and staff use them from a web browser. App terminals are readers that connect through the Jovvie app. Web Terminals are listed as Stripe Reader s700 and Wise POS E. Jovvie App Terminals are M2, WisePad 3, Tap to Pay on Android, and Tap to Pay on iPhone. The buttons Shop Terminals and Download Jovvie App open the reader shop and the app stores. See Web terminals and app terminals.

Location ID

The description reads Default Stripe terminal readers Location ID. Choose one of these options:

• Custom Location ID: Use a location you already have. Enter it in Stripe Location ID.
• Create location: Have Jovvie create the location for you. Fill in Address Line 1, Address Line 2 (optional), Postal Code, City, and Country. In the Country list, countries with states or regions list each state separately. Countries that Jovvie supports appear first. Save your changes. Jovvie creates a live location and a test location together.

After a location is created, the group shows Created Location with Live Stripe Location ID and Test Stripe Location ID. Under each ID it lists the readers registered to that location, with each reader’s label and status.

Caution

Reset Location deletes the created locations and every reader registered to them, in both live and test mode. After a reset, you must create a location again and register your readers again. Only use it when you want to start over. Do not reset while a payment is in progress.

Register Reader

Register Reader appears only after you use Create location.

Only web terminals (Stripe Reader S700 and WisePOS E) need a registration code, which is a short code the reader shows on its screen. App terminals (M2, WisePad 3, and Tap to Pay) are registered automatically by the Jovvie app.

1. Under Mode, select Live or Test.
2. In Registration Code, enter the code shown on the reader.
3. In Label, enter a name for the reader. This is optional.
4. Save your changes.

Check that the reader is registered by looking for its label under the matching location ID, in the Created Location list.

Payment Connect

This group lets guests use your readers on the payment page without signing in to WordPress. It is where you connect a browser.

• Connect browser: Select Connect this browser to link the current browser to a location. This keeps access to your readers active after you sign out of WordPress, so a shared or kiosk device can take donations. In Location ID (optional), you can enter a location to link to.

When you save, WordPress shows Redirecting to connect browser… and sends you to a Jovvie page to finish. If you are not redirected, click Connect browser. Only connect browsers you trust, such as a device that stays at your event table. For more on shared devices, see Use Checkout on a shared or kiosk device.

Need help?

If a setting does not behave as described here, contact Jovvie support.