Set up customer tips in Jovvie Point of Sale

Set up Jovvie Point of Sale to let customers add a tip when they pay. When tips are on, the register shows an Add a Tip screen after the cart and before payment. Each station has its own tip settings.

To see how staff take a tip, see Accept a tip.

Before you start

• You need to be an administrator or shop manager.

Turn on tips

1. In your dashboard, go to POS > Stations.
2. Find the station and click Edit Station.
3. Open the Cart tab.
4. Under Customer Tips, select Enable Tip on Checkout.
5. Click Save.

Tips are off by default.

Choose which tip options show

1. On the Cart tab, open Tip Options.
2. Choose one:
   • Percent, Custom and No tips (the default)
   • Percent tip only
   • Percent and No tips
   • Percent and Custom tips
   • Custom tip only
   • Custom and No tips
3. Click Save.

What each part does on the tip screen:

• Percent: buttons that show a percentage and the tip amount. The amount is that percentage of the total due.
• Custom: lets the customer or staff enter any tip amount they choose.
• No tip: adds a No Tip button.

Note

If you do not include No tips, the tip screen has no No Tip button. Staff must choose a percent or enter a custom amount to continue.

Change the percent buttons

The percent buttons show only if you chose an option that includes percent tips.

1. On the Cart tab, find Percent tip options.
2. Edit a number to change that button.
3. Click Add Row to add another percent button, or Remove to delete one.
4. Click Save.

The defaults are 15, 20, and 25 percent.